Student Success Services

Supportive Learning

We provide student-focused services to help guide you to success in your studies. Staff provide support through learning strategies, mental health and wellness events, and by reducing and/or removing educational–related barriers through accommodation planning with students with disabilities.

On-Campus Support Services

Accessible Campuses

All of our campuses are fully accessible with...

  • Designated parking for physically disabled persons
  • Electronic doors
  • Elevators
  • Specifically equipped fountains and washrooms
  • Fully accessible units in residence

Connect with Us

If you have questions, need assistance, or want to book an appointment please connect with our virtual front desk:

Monday – Friday, 8:30am - 4:30pm or (705) 474.7600 ext. 5205

Register With Us

Obtain a Confidential Registration & Self Assessment Form by emailing Student Success Services and then email your completed form and medical documentation to Student Success Services

Give us your feedback

Tell us about your experiences with Student Success Services 

Peer Tutoring

Please send your inquiry to access Peer Tutoring or interest in becoming a Peer Tutor to the following individuals based on the campus in which the course in question is being delivered;

Important Documents for Peer Tutoring

Mental Health Services

Student Success Services value the important role education plays in personal growth and enhancing your quality of life. Mental Health Navigators are here to support you - academically, socially and personally - with short-term (free), confidential mental health services. We offer support to help you develop skills, attitudes, abilities and insights to meet both academic and life challenges, assist you in overcoming personal challenges that may pose a barrier to your success, and connect you to additional community resources.

View Student Success Services Blogs

Check out The Canadore Story for the most recent blogs from Student Success Services

Virtual Support for Students in Math

Support is available for students studying mathematics this fall through a virtual platform.  Help with navigating remote delivery platforms including The Pulse App, becoming familiar with virtual meeting platforms being used in math courses. Learning to scan and upload documents.  As well as assistance in:

  • Navigating new remote delivery platforms
  • Learning to scan and upload documents
  • How to access important information such as policies/procedures, bursaries, course outlines, student support and services
  • Importance of reliable contact information
  • Becoming more familiar with virtual meeting platforms
  • The Pulse App
  • Assisting students remotely with troubleshooting
  • Working with students virtually

Students can contact  with questions and additional help.

Writing Assistance Help Desk is Here!

Are you a professor whose students require additional assistance with written projects? Now you can refer them to Canadore’s new Writing Assistance Help Desk we are piloting this semester. 

Are you a student who wants to work on becoming a more confident academic writer? Canadore’s Writing Assistance Help Desk’s goal is to help all Canadore students with acquiring the writing skills they need to succeed in college and beyond.

To make an individual appointment, e-mail and set up a time to meet with a writing instructor over Zoom.

Writing Assistance Help Desk will also host drop-in Zoom sessions every Friday from 12-2pm for any Canadore student who needs quick assistance. Contact for further information and links.

Important Terms and Documentation

It is the student’s responsibility to contact Student Success Services (as early as possible) to identify individual disability-related educational requirements. Please call, email or drop by Student Success Services to meet with our Student Life Navigator to map out your road to success.

Proper documentation from the appropriate, registered health care professional is required before services may be provided. In the case of a learning disability, a recent psycho-educational assessment is required. Reports from previous special education services or disability services programs (IEP, IPRC, WSIB) are also helpful. All information provided to Student Success Services will be held in confidence and will only be released with the student’s informed consent.

We would like to emphasize that sending documents online or by email is not completely secure. We strongly suggest that you send us your documents password protected to ensure confidentiality. If you are choosing to password protect your documents, please be sure to send us the password to open the documents in a separate email. If you have never password protected a document before, please review the following:

How to Password Protect a Word Document

How to Password Protect a PDF Document

Accommodations are developed to reduce and/or remove educational–related barriers to provide students’ the opportunity to meet program and course requirements. In high school you might have called it an IEP or disability accommodation. The accommodation process advocates for collaboration between the student, Student Success Services and Instructors/Faculty as part of our shared duty to accommodate students with disabilities. Student Success Services has the necessary documentation on file that supports these accommodations.

Examples of Accommodations

  • Course material available in alternative formats
  • Extra time for testing
  • Use of assistive technology
  • Peer Tutoring support
  • Learning Strategist appointments

Student Success Profile (accommodation letters) are prepared in agreement with Canadore College’s commitment to equity, diversity, and inclusivity, the Ontario Human Rights Commission Policy on Accessible Education for students with disabilities.

You can download our Medical Documentation Form to be filled out and submitted to Student Success Services

Canadore welcomes you to SchoolShelf!

These free resources will introduce you to tips and strategies for success in learning, studying, testing and more.

Contact Us

College Drive Campus, Room C262   T: 705.474.7600 ext. 5205
College Drive Resource Centre, C261   T:705.474.7600 ext. 5205 / 5350

Commerce Court Campus, Room E101a   T: 705.474.7600 ext. 5655

Aviation Campus, Room Y237   T: 705.474.7600 ext. 5956

All information shared with Student Success Services will not be released without your written consent. Student’s personal information is held in utmost confidence within Student Success Services.

Personal information including medical documentation and psycho-educational assessments are collected in order to understand student needs and determine reasonable disability accommodations and to meet our requirements under the Ontario Human Rights Code. Personal information is maintained and disposed of in a secure manner, in compliance with relevant privacy legislation.

Information provided to Student Success Services is stored separate from a student’s academic record in order to protect a students’ right to privacy. All Student Success Services team members with access to student files maintain strict levels of privacy and confidentiality.